Our managed services offering takes care of your technology infrastructure to maximize productivity and keep your small business running at its best. We’ll proactively manage and monitor your IT infrastructure for a flat monthly fee so you can focus your efforts on growing your business.

Workwell Managed Services includes:

  • 24×7 Monitoring and Alerting. Sleep well knowing that Workwell is monitoring your critical IT infrastructure around the clock.
  • Help Desk. Don’t let tech problems slow you or your employees down. Take advantage of our responsive team of technicians.
  • Onsite Support. We will dispatch an experienced technician when we cannot resolve a problem remotely.
  • Strategic IT Consulting. Our senior IT consultants meet with you regularly to ensure your organization is always utilizing current and emerging technology to your advantage.
  • Monthly Health Checks. We provide monthly reviews of your IT environment to keep our clients operating at peak performance.
  • Vendor Management. We manage renewals, updates, and upgrades for the software and hardware your company uses. Need a particular functionality? We help review and propose software solutions to meet your need.
  • Software Maintenance. Why should you spend your time making sure your software, firmware, and operating system stay patched. You have a business to run. Workwell reviews each and every patch for potential problems, and once approved, implements the patches to protect your network.
  • Asset Inventory. You’ll be provided with a comprehensive IT inventory report that is kept up-to-date with our team, with life-cycle planning to ensure upgrades and replacements are scheduled optimally.
  • Security. Antivirus products are always included in our services to ensure that your computers are secure.

Our onboarding process begins with an initial discussion of your current system infrastructure, pain points, goals, and strategy, followed by a deep dive into your network to uncover security risks, problems, equipment inventory, and documentation. Your goals are our goals – we want to help you achieve them.